Questions, complaints, compliments or stimulating thoughts ... we would love to hear from you. Problems with your UltraPoi? Check our Support Page for your answer, or email us using the form below. We'll take care of you.
Shipping, payment options, overseas orders, delivery times, warranty process and much more answered on our support page.
Maintaining, troubleshooting, and building UltraPoi: answered on most of our product page videos.
We answer all inquiries within 3 business days (typically within 24 hours) If you do not hear back from us in that time, it is very likely that your e-mail ended up in our spam folder. You can try resending your e-mail from another address which typically works.