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Ultra Poi, LLC Privacy Policy

This Privacy Policy was last updated on January 01, 2023.

Ultra Poi, LLC ("UltraPoi", "we", or "us") takes the privacy and protection of your Personal Information very seriously. By visiting and using our website (the "Site") you acknowledge that you accept the practices and policies outlined in this Privacy Policy ("Privacy Policy").


What This Privacy Policy Covers

This Privacy Policy describes UltraPoi' practices with respect to Personal Information and Anonymous Information that we collect when you use the Site. "Personal Information" is information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing. "Anonymous Information" means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.

By using the Site or submitting Personal Information to the Site, you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country, and by using the Site or submitting Personal Information through the Site, you are expressly consenting to such processing.


Personal Information We Collect

If you register through the Site, we collect your full name, e-mail address, billing address, shipping address and phone number. When you contact us through our website contact form, we will collect your e-mail address and any information that is provided in the form. When you contact us by sending us an e-mail, we will collect any information that is contained in (and/or attached to) your e-mail.


Personal Information Collected Via Technology

As you use the Site, certain information may also be collected passively, including your Internet protocol (IP) address and the browser that you use to visit the Site. UltraPoi also stores a small text file called a "Cookies" on your computer to store your login information (if any). UltraPoi may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). We use this information to allow products to remain in your cart, to remember your login information, and to learn more about how people use the Site so that we may make improvements. Since the foregoing information may be collected when you are signed into the Site, this information may be associated by us with Personal Information that we have collected from you. We only use Anonymous information for Site and marketing optimization.

Other data collected may include, website activity, device and browser information, dd data, and data from ad partners.


Data Sharing

We may share information about how you have interacted with that our site or its Ads.

We contract with companies who help with parts of our business operations. We require that our service providers only use your information in connection with the services they perform for us.

Our Advertisers may contract with companies who handle data (such as Advertisers’ customer lists) for them or with our subsidiaries and related companies.

When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Ultra Poi, LLC or any other third party.

We also share hashed email addresses (or other identifiers associated with those hashes), technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other ad companies in the digital advertising ecosystem. This enables them and us to better target ads to you.

Finally, we may disclose aggregated, anonymized information with other third parties.


Purchases made through the Site

All orders for products through the Site will be fulfilled by us. We do not collect or store your credit card or Paypal payment information.


How we use information we collect

We may use your Personal Information in the following ways:

* To process and fulfill your order, including to send you emails to confirm your order status and shipment;

* To communicate with you and to send you information by email about our products, services, contests, and promotions, unless you have unsubscribed from our email communications;

* To contact you if necessary.

You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve or visiting www.aboutads.info



If you provide feedback about the Site to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.


Data Retention

We retain the identifiable data we collect directly for targeting purposes for 13 months, after which time we employ measures to de-identify the data by removing unique identifiers and truncating associated IP addresses.

Identifiable data collected for other purposes is held no longer than necessary for our business purposes or to meet legal requirements.


Disclosure of Personal Information

We will NEVER sell your Personal Information. Except as otherwise stated in this Privacy Policy, we do not disclose to or share your Personal Information with third parties, unless you ask or authorize us to do so.

We may (and you authorize us to) disclose information we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce any agreement we may have entered into with you and to enforce the Privacy Policy; or (c) to protect and defend the rights or property of us, other users of the Site, or third parties.


Choices Regarding Personal Information

We will include unsubscribe instructions in each newsletter or promotional communication you receive from us.

We may send you service-related announcements (such as, but not limited to, notice that we have changed the Site or the Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to terminate your registration. You understand that any such termination of your registration may involve deletion of your Personal Information from our live databases. If you'd like us to delete your registration, please email us at support@ultrapoi.com. When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.


Links to Other Websites

The Site may contain links to other websites that are not owned or controlled by UltraPoi. The provision of such links is for your convenience and does not signify our endorsement of such websites or locations or their contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. Please be aware that the terms of the Privacy Policy do not apply to any outside websites.


Privacy of Minors

We do not intentionally collect or maintain information from persons under the age of 13.


Security and Confidentiality

UltraPoi has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including UltraPoi, can fully eliminate security risks associated with Personal Information.


Changes in this Privacy Policy

We may amend this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you through the Site interface. You agree that such amended Privacy Policy will be effective thirty (30) days after being posted, and your continued access to the Site after that time shall constitute your acceptance of the amended Privacy Policy.


Mobile Message Service Terms and Conditions

The Ultra Poi, LLC mobile message service (the "Service") is operated by Ultra Poi, LLC (“Ultra Poi, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Ultra Poi, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ultra Poi, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ultra Poi, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. [[If sending in the US or Canada] Text the single keyword command STOP. If sending using an alphanumeric sender ID in the UK or Australia, Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Ultra Poi, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP or email our support link.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please read our full Privacy Policy.


Contact Us

If you have any questions or suggestions regarding our Privacy Policy please contact us by sending us an e-mail to support(at)ultrapoi(dot)com